| Impact of HRM Practices and it’s Behavioral Outcomes of Employees S. Dhivya Bharathi & Dr. K. Sujatha |
| A Case Study on Performance Appraisal System in Service Sector Organisations India Dr. Nalla Bala Kalyan & C. Hareesh Babu |
| The Influences of Social Media on Buying Decision of Consumers S. Saravanakumar & Dr. S. Shanmugasundaram |
| Opportunities and Challenges of Knowledge Management in Organizations & Institutions R. Reshma |
| Customer Relationship Management (CRM) Practices in Commercial Banking Sectors in Tamilnadu Dr. C. Muralikumaran |